Our Customers' Feedback
"Excellent .... great to be impressed by good workmanship! Russell explained everything clearly, very efficient, polite and courteous, very tidy and always cleared up at the end of the day. Good job done! We would have no hesitation in using him again for all our future plumbing needs"
"I asked Russell to replace my boiler and in all aspects of the work he was courteous, professional, efficient and represented excellent value for money. He understood what I needed for my property and gave me sound advice. The job itself was undertaken efficiently, within the timeframe promised and he and his team were also very neat and tidy! I can thoroughly recommend him"
"Russell’s just finished replacing our boiler and sorting out a gas leak, and we are absolutely delighted with the work he’s done. Hassle free, on time and schedule (despite quite a few unforeseen setbacks with our old gas pipes which could have easily taken far longer to sort out), always reachable on mobile and email, and with very competitive prices. We are looking to replace our bathroom and kitchen soon and will definitely be calling Russell again. He gets our full recommendation"
"Russell was very knowledgeable and came over the very first day I called. He fitted a new boiler for me and I'm very pleased with my job. Most importantly I feel I can trust Russell and would be happy to recommend him to others"
"After my boiler broke down I tried many plumbers in the area and some would'nt answer, some would'nt help and one wrongly diagnosed the problem. I spoke with Russell on Saturday afternoon who said hed be with me on 830 Monday. He was. He worked all day to finish the job. If you want a job doing and want it doing well then call him. Highly recommended"
"Russell did a good job for me and I would recommend him without reservation. He answered the phone, warned me off in good time when he had to re-arrange our appointment and then provided a quote for my work quickly after an initial visit. In the end he did a very clever piece of plumbing that gave me a very neat solution for what I needed done even though that reduced the work required and the final fee. Good work"
"Russell is great - he answers the phone, he arrived when he said he would and called when he couldn't, he told me what was wrong with my boiler, gave me options and did what I asked him to do, he didn't try to sell me something I didn't need (although admittedly I might need a new boiler), he tidied up afterwards and was very reasonable in his fees. He's a really nice guy who seems to run a professional business and I would recommend him to everyone"
"Russell and his team replaced my boiler several weeks ago. He was very knowledgeable, happy to answer any questions, polite and, when it came to the job itself, on time, efficient, tidy. I am very pleased and will be having Russell do more work for me in future on my bathrooms. I cannot recommend highly enough"
"Russell and Simon came to replace my old boiler. They found problem after problem left by the last plumber, but stoically persevered, for nearly five days, to put it all back in good working order. Cannot recommend Russell highly enough. Good old South African work ethic, and determination to get to the root of the problem. Punctual, available on the phone, efficient, doesn't overcharge, and generally couldn't find a better man for the job. If you need a plumber, call Russell Haskins"
"With very little notice, Russell was able to make an appointment for me and arrived on time on the day. He did a fantastic and very tidy job of removing my old hob and oven and fitting the brand new appliances. An estimated cost was given prior to the appointment, which was honoured upon completion. I would thoroughly recommend Russell and will definitely be using him again in the future. Top class!"
"Russell was recommended to us by a friend and from the minute he entered our house we knew he was the man for the job! We had a big overhaul job to be done and after a week of long hours and patience the job was complete to the highest of standards, with a 'can do' attitude and always a smile. I feel a huge weight lifted to know I have a reliable plumber in my address book - thank you for everthing!"
"Professional, reliable, friendly and reasonably priced. I would recommend Russell Haskins every time. I've come across plenty of plumbers on various building projects over the years and Russell has definitely been the best"
"Russell is 100% reliable and trustworthy. I would have no issue recommending him to anyone"
"Russell was prompt and courteous about giving an estimate, purchasing the goods at my convenience. Fitting the boiler when he said he would as well as leaving the flat clean and tidy. He is always available for aftercare and I can highly recommend him"
"Fantastic service. Smart approach to problems and explains the problems quite clearly. Very personable. Charges are very reasonable"
"I asked Russel to replace an old combination boiler in our house. He gave very good advice and explained all of the options very clearly. The work was completed on time and at a reasonable price. His approach to the whole job was very professional and I would definitely recommend his services"
"I found Russell on The Best of Wimbledon, and got in touch with him for a boiler replacement quote. He was really prompt to respond by email/phone, helped me choose the boiler (including by checking out the decibel levels across various models, as my requirement was a quiet boiler), then did the work neatly and within the time promised. Even better, he followed up with a really helpful phone call (I was at work when he finished the job). I thoroughly recommend Russell Haskins Heating & Plumbing - have already got back in touch with him regarding a different job"
"Thank you very much for your efforts. We appreciated your professionalism and time you took to get the job done properly"
| S. and K. Morouchian, SW20 |
"Straight 48 hour turnaround to install new boiler, flush system, install a wireless programmer and thermostatic valves. Very efficient and everything worked from the off. Very competitive price and a very hard working team. Would use again and recommend to anyone seeking an honest, reliable plumber and heating contractor"
"They are friendly, punctual, hardworking, professional and knowledgeable. Russell kept his appointments and was always on time. We were kept informed of everything that was being done. The workmanship is very neat and professional. We were given loads of additional advice. We were given a quote and this was what was eventually invoiced - no hidden charges! Would thoroughly recommend them as we will use them time and time again"
"Russell and his team of specialists fitted our bathroom. They did an excellent job, the project ran to time and the handover between workmen were seamless. I would recommend them"
| A. and L. De Mendonca, KT2 |
"Russell provideds an excellent service, gave good advice on the right boiler to choose, arrived at arranged time, very hard working"
"Thank you for an excellent job. Everything you fitted has been done to a very high standard. We shall be in touch when we decide to replacde the gas hob on our cooker. Many thanks"
“Russell moved a radiator for us and did an excellent job. He was extremely efficient and worked quickly and neatly. Above all, he was very reliable, arriving on the time he said he would. We are having our bathroom replaced and as Russell's quote was the most realistic, I will definitely get him to do the job. I have no hesitation to recommend him for any plumbing needs"
“Russell has been great in managing the installation of my new electric boiler. He has managed to deliver the work on time and in a professional way. Always ready to work long hours to finish what he has started. I have already recommended him to one neighbour in Sutton”
“Thanks for the quick service, will forward your details to the other South Africans I know with properties in the area. I have never actually smiled after receiving a plumber's invoice for same day service before”
“Russell was professional from start to finish, from arriving promptly to estimate the work required, giving advice on various options, his quote came though within the next 48 hours. He worked over two days, each day arriving on time and worked throughout the day, tidying as he went along. When completed he went though the controls etc, and informed us to call him should we have any problems. He was courteous at all times and I would highly recommend him”
"I have used Russell for a number of jobs, big and small, and wouldn't use anyone else. He is straight, reliable and knowledgeable and recommend him very highly"
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